Introduction

At TiVDO, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Quick Summary

We only collect information necessary to provide our services. We never sell your data to third parties. You have control over your information at all times.

Information We Collect

Personal Information

  • Account Information: Name, email address, profile picture (when using Google login)
  • Payment Information: Payment method details for withdrawals (processed securely through our payment partners)
  • Profile Data: Username, preferences, and account settings

Usage Information

  • Viewing Data: Videos watched, watch time, engagement metrics
  • Points Data: Points earned, spent, and current balance
  • Campaign Data: Campaign performance, viewer statistics
  • Device Information: IP address, browser type, device type

Important

We do not collect sensitive personal information without your explicit consent. All data collection is transparent and purpose-limited.

How We Use Your Information

  • Provide Services: To operate the TiVDO platform and deliver features
  • Points System: To accurately track and manage your points balance
  • Campaign Management: To facilitate video campaigns and track performance
  • Payment Processing: To process withdrawals and manage financial transactions
  • Platform Improvement: To enhance user experience and develop new features
  • Communication: To send important updates, security alerts, and support messages
  • Security: To protect against fraud, abuse, and unauthorized access

Data Sharing & Disclosure

We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

Service Providers

We work with trusted third-party providers for:

  • Payment processing (Stripe, PayPal, etc.)
  • Cloud hosting and infrastructure
  • Analytics and performance monitoring
  • Customer support services

Legal Requirements

We may disclose information when required by law, to protect our rights, or to ensure the safety of our users and the public.

Your Data is Protected

All data sharing is governed by strict confidentiality agreements and data protection measures.

Data Security

We implement comprehensive security measures to protect your information:

  • Encryption: All data is encrypted in transit and at rest
  • Access Controls: Strict access controls and authentication mechanisms
  • Regular Audits: Security audits and vulnerability assessments
  • Secure Infrastructure: Industry-standard security practices
  • Employee Training: All team members trained in data protection

While we implement robust security measures, no system is 100% secure. We continuously work to improve our security practices.

Your Rights & Choices

You have the following rights regarding your personal information:

  • Access: View the personal information we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Export: Receive a copy of your data in a portable format
  • Objection: Object to certain data processing activities
  • Withdraw Consent: Withdraw previously given consent

To exercise any of these rights, please contact us using the information below.

Cookies & Tracking

We use cookies and similar technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze platform usage
  • Prevent fraud and abuse
  • Personalize your experience

You can control cookies through your browser settings. However, disabling cookies may affect platform functionality.

Children's Privacy

TiVDO is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe we have collected information from a child under 13, please contact us immediately so we can take appropriate action.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by:

  • Posting the updated policy on this page
  • Sending email notifications to registered users
  • Displaying prominent notices on our platform

Continued use of TiVDO after changes constitutes acceptance of the updated policy.

Questions About Privacy?

We're here to help you understand our privacy practices and address any concerns.

tivdo.com@gmail.com